Here are some products and services which I regularly advise my business clients to use. Some of these products pay me tiny amounts of money for having their link here, or if you buy something from them, and just so you always know what's going on, I've marked these ones with an asterisk. Some of the other businesses I recommend here may buy me cake if you buy from them.
Net Lawman *
If you need legal documentation that you can understand, I recommend Net Lawman. They provide a comprehensive library of plain English legal documents, advice and drafting services. Great for the small business.
Payroll Courses *
Increase your business managemnet knowledge with a new Payroll Courses from SAGE.
Curve IT
Simon O'Hare at Curve IT provide computer support for The Joy of Business. Simon has sourced new hardware, set it all up beautifully, and was invaluable when there was a loud bang and smoke coming out of one of the PC's.
Give him a nice cup of tea, and he'll make it all work for you.
Virtual Assistant
If you're getting busier, and spending too much time on admin when you could be selling and making the real money, but you're not sure that you want to take on staff, a good next step is a virtual assistant. A virtual assistant will do all the admin for you, but they'll do it at their own office. You can use them for an hour (maybe to do your invoicing) or for a day to get your contact list up to date.
They should be someone who is very experienced and accomplished at administration, and is used to getting things done to a tight deadline.
If you're in Brighton, or beyond, and want a virtual assistant, I can heartily recommend Vicky Townsend for a cost effective and fast service. My tip is to ply her with cake, so you become her favourite customer, and she'll make everything run smoothly for you.
VOIP Advantage
Peter Jenkins, who is on the committee with me at Brighton and Hove Chamber of Commerce, and a lovely guy, provides a great service which saves you money and makes life easier at the same time, which can't be bad.
VOIP Advantage is like Skype, so you make your phone calls over the internet, instead of giving your money to BT. However, VOIP Advantage is better for businesses because it's higher quality (you need people to hear you, after all) and has lots of fancy features which would cost you a small fortune if you used a traditional phone system.
So if you do business while you're out and about, you can answer your phone as if you're in the office, even if you're sitting in a cafe in New York (or Hove, more realistically.)
You can have multiple phone numbers, different messages if you're out, and pick your own music if you need to put people on hold.
Peter also offers local support, and as he's a real human being, who actually knows what he's talking about, that makes a pleasant change.
Have a look at VOIP Advantage - and tell Peter that Julia sent you, so he can send me chocolate when you sign up.
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